Last updated: 9 October 2026
1. Who We Are
SafeSpace is operated by Gordon Winters in the United Kingdom.
Website: https://safespacecounsellinggordon.co.uk
SafeSpace provides friendly, informal human conversations for adults aged 18 and over. It is not a counselling, psychotherapy, medical treatment or emergency crisis service.
We respect your privacy and are committed to handling your personal information responsibly and in accordance with applicable UK data protection law.
For privacy enquiries, you can contact Gordon through WhatsApp:
2. Information We Collect
When you contact SafeSpace, we may receive personal information that you choose to share, including:
- Your name or preferred name
- Your telephone number or social media contact details
- Messages you send through WhatsApp or Messenger
- Information needed to arrange a conversation
- Information you voluntarily share during a conversation
- Payment confirmation and transaction information supplied through Stripe
You do not need to provide detailed personal information simply to make an initial enquiry.
Please avoid sending sensitive personal information unless it is relevant and you are comfortable sharing it.
3. How We Use Your Information
We use personal information to:
- Respond to your enquiries
- Arrange your free introductory conversation
- Organise any further paid conversations
- Communicate through your preferred contact method
- Confirm payments
- Maintain necessary financial and administrative records
- Meet applicable legal obligations
We do not sell your personal information or use your conversations for advertising.
4. Our Legal Basis for Processing Information
Depending on the circumstances, we process personal information because:
- It is necessary to respond to your request or provide an agreed service.
- We have a legitimate interest in managing enquiries and operating SafeSpace responsibly.
- We must comply with legal obligations, including relevant financial and tax requirements.
If you voluntarily disclose sensitive information, such as details about your physical or mental health, additional data protection requirements may apply. Such information will be handled with particular care and will not be used for unrelated purposes.
5. WhatsApp, Messenger and Google Meet
SafeSpace offers conversations through WhatsApp, Messenger and Google Meet.
When you choose one of these services, the relevant provider may process information under its own privacy policy.
Please review the privacy information provided by WhatsApp, Meta and Google if you would like to understand how those platforms handle your information.
SafeSpace does not routinely record conversations.
6. Payments Through Stripe
Paid SafeSpace conversations cost £15 for 30 minutes, following an optional free 15-minute introductory conversation.
Payments are processed securely through Stripe.
When you make a payment, Stripe collects and processes the payment information necessary to complete the transaction.
SafeSpace does not directly collect or store your full payment card details.
Stripe’s Privacy Policy is available at:
7. Website Cookies
Our website is built using WordPress.
WordPress and the website’s hosting or security services may use essential technical cookies needed for website administration, security or normal operation.
SafeSpace does not currently use Google Analytics, Google Tag Manager or a dedicated advertising tracking system.
If our website’s cookie practices change, this policy will be updated. Any non-essential cookies requiring consent will be managed in accordance with applicable requirements.
8. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
This may include maintaining contact details while arranging conversations, retaining relevant administrative records and keeping financial information for applicable legal or tax requirements.
You can request that we delete personal information that is no longer required, subject to any legal obligations that require us to retain it.
9. Keeping Your Information Secure
We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.
Communications and payments are also subject to the security arrangements of the third-party platforms used.
No internet-based communication system can guarantee absolute security.
10. Sharing Your Information
We do not sell or rent your personal information.
Information may be processed by services necessary to operate SafeSpace, including:
- WhatsApp and Messenger for communications
- Google Meet for arranged conversations
- Stripe for payments
- Our website hosting and technical service providers
Information may also be disclosed where legally required.
Some providers may process information outside the United Kingdom, subject to their applicable data protection arrangements.
11. Your Data Protection Rights
Under UK data protection law, you may have the right to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Object to or request restrictions on certain processing
- Request transfer of information where applicable
- Withdraw consent where consent is the legal basis for processing
To make a request, please contact SafeSpace through the contact details above.
You also have the right to raise concerns with the Information Commissioner’s Office (ICO):
12. Changes to This Privacy Policy
We may update this Privacy Policy if our services, technology or legal obligations change.
The latest version will be published on this website.
13. Contact SafeSpace
If you have questions about this Privacy Policy or how your information is handled, please contact:
Gordon Winters | SafeSpace
Website: https://safespacecounsellinggordon.co.uk
WhatsApp: 07523 805 094
SafeSpace | Friendly human conversation, without judgement.
